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Reporting a wrong alarm

Sometimes the Kepler Night Nurse gives an alarm that you as a care provider do not expect. It is also possible that you expected an alarm, but that the Kepler Night Nurse did not give it. To improve our service with your feedback, we have created the form below.

First enter your name, email address, and organization into the form. Then we can contact you if necessary. Afterward, click on the situation that applies to situation 1. Fill in exactly when it happened and in which room. Did the same situation occur twice in a row, right after each other? Then please fill in two situations. That makes it easier for us to solve it.

After completing the form, click submit. We will further inform you about the situation when needed.